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TridiumTalk: Add Value to Your Service Agreements with Enterprise SMA and Asset Manager
As a systems integrator and trusted partner, help your customer achieve their energy, comfort, and occupant-wellness/safety goals by introducing them to Enterprise Software Maintenance Agreements (SMA) and Asset Manager.

In this TridiumTalk, you will learn how to leverage Niagara Asset Manager to register and update all your customers’ Niagara licenses, regardless of brand. From this cloud-hosted app, license administrators can verify the software version and cyber update status of each Niagara instance across a portfolio. Armed with this information, you can assist customers in migrating any lapsed Niagara Framework® software to new, up-to-date versions; you can instruct them in deploying new productivity and performance features; and you can help them streamline their license maintenance schedules by rolling up all Niagara licenses to a single expiration date. Registering Niagara licenses on Niagara Asset Manager also provides access to Backup-as-a-Service, ensuring that JACEs have an update-to-date station back-up should a failure occur.

End-customers with IT experience appreciate and, in many cases, expect these services from their trusted partners. Learn how to differentiate your business by adding them to your customer service agreements. Join us at the next TridiumTalk to get started.

During this TridiumTalk, Monica Calhoun and Scott Boehm will demonstrate

• How to work with a building owner on the creation of their Asset Manager account
• Designate your company as an Affiliate with Enterprise access
• Register the building owner’s Niagara licenses on their behalf
• Review and edit asset details

An overview will also be provided on the Enterprise SMA process. A Q&A session follows.

Sep 24, 2020 11:00 AM in Eastern Time (US and Canada)

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